Search by either last or first name and birthdate
I used to find it helpful to search a student by their first name and birthdate only to make sure I am looking at all possibilities for a match. For example. if a student has two last names and I don't enter them in the right order. Or if a parent enrolls their student with a non-legal last name. We just had our Human Resources person discover that she requested new WISEids for young staff members because she didn't know their former last names. At least if you have a match on first name and birthdate, you could check further to see if it could be a real match. Thanks.